Customer Reviews

Oil Change and Tire rotation, showed up late they brought me right in.

Everything was done in a timely manner. Everyone was very friendly and helpful.

Great service

Went in to have my car serviced and routine checked. The service department did not let me know when my car was ready upon completion, nor did they perform the car wash that was listed in the service package . Walked around looking at other vehicles while I was waiting to pass some time, and became interested in upgrading from my LT model into a SS model. I looked and test drove one car that would be similar to what I would look for in an upgrade but did not want this particular one. They also did not have any other cars at their dealership with the features or color of my choice. The salesperson repeatedly tried to pressure me into finalizing a sale on the car that I did not want. Will never visit this dealership again!

Great results.

It was fast service which I liked but the amount of paper giving to me with out any explanation it was not good. I don’t know anything about cars and the numbers on tires and breaks. I had to go to someone else to read it to me and explain what those numbers mean. If I needed to do something else to my car at this point.

I was satisfied with the service during this visit. It was a routine oil change, and it took about an hour.

It was a good experience, everything went smoothly as it did last time. Great customer service!

Thoughtful Service.

Handled with no gliches

My Tech was Danielle. I enjoyed working with her. I have not worked with her before. She was professional and helpful (patient) with all my questions. This was a good experience.

Great, quick to fit me in and got loaner vehicle.

Came on for issue with traction control. Issue could not be duplicated

Came for the 1st oil change. Was informed of a recall that was issued and they were able to make an appointment to have this corrected.

The lock actuators have failed six times, the last two were within a week of each other and are out of warranty. That many failures are ridiculous and the dealership would not entertain the thought of replacing them for free. There either has to be something wrong with the truck, which the dealership said there wasn’t, or there is a problem with the actuators, and thus the dealership should have replaced them for free.

Definitely would recommend Hendrick Chevrolet in Cary. Great customer service. Not too long of a wait. Very knowledgeable technicians.

It was a nice experience, the only problem was my husband and I couldn’t agree at first but they helped us to deside we thank them very much for that.

They got my car in and serviced on short notice. The shuttle service was great, really enjoyed talking with Mr Gene.

Eric and Matt are both awesome Service Advisors/Managers. They always take care of my trunk. They are the reason I stay with GM! Great customer service! Thank you Hendrick!

The team was fast and efficient, went in for an oil change and tire rotation and they threw in a quick car wash. Speedy and solid customer service experience.