Oil and filter change. Asked service adviser to remind service tech to be sure drain plug tight (wasn't several years ago) and to wipe down chassis under oil filter so no remaining oil drips on my garage floor. This was all done. Car was in and out in good time while I waited.
I came in looking for a corvette and my salesman Scott was one of the most knowledgeable person when it came to the car. He was upfront and honest. I will be coming back for my future purchases and would recommend the dealership to anyone interested in buying a Chevrolet.
I had a terrible experience at this dealership from beginning to now. I'm still waiting for my DMV paperwork to be processed and I signed my paperwork on 1/13/2018, YES 2 months ago. I went to DMV yesterday 3/9/18 to see if they could see anything in the system and they said there is no paperwork in the system regarding my 2018 Camaro. I transferred a plate from a previous vehicle to this Camaro and all they have to do is turn in the paperwork, I'm just not understanding why it is taking so long for my car to be legal to drive in NC. I took out insurance on my end as soon as I signed the paperwork because I try and do things the right way. So, basically I'm riding around with an invalid tag and no record of my car being in the system. I went in the dealership knowing what vehicle I wanted to purchase, signed the paperwork and the car was suppose to be on its way from out of state. Got a call stating I could not get that car because it had some issues which I thought all Hendricks Chevy cars was reliable being that they post them on the websites to sell them. Long story short after looking at other vehicles and communication not up to par with my salesperson, we finally agreed on a vehicle that I wanted to customize. I started to go to another dealership because of the lack of communication at the time when I was trying to negotiate a deal to get in another vehicle. I kinda wish I had listened to my instincts. After negotiating a deal, I signed the paperwork and I thought that was it, I would get my customizations done and be on my way but that was not the case. Paperwork wasn't right, I had to make several, several trips back to the dealership because of something they did not do with the paperwork. I also need to get them to send me something stating I have an extended warranty because when looking on my paperwork, it shows me paying for it but the line where your suppose to put what it is your paying for says N/A, I just don't want to get 5 years down the road and they say they have no record of an extended warranty. The usb they gave me of my contract is from the previous contract before they changed the numbers and the previous contract did not have the extended warranty on there and they said they could not change the usb because I had already signed the contract, but they added more items and money to the new contract in which I initially did not want the extended warranty but the finance guy said it was only a $30 difference from my monthly payment which I'm not too sure if that was true because I didn't get to see the difference with it being on there and it not being on there. Dealership said I would pay this certain amount a month, when I get to finance it goes up $54 more a month from what I was told initially. Customizations took forever, I didn't officially get my car until 2-3 weeks later. Also, customizations wasn't what I expected because I asked for black and white leather seats and when I saw my vehicle there was black seats with a cream color white. My car is pure white and I have cream colored seats that doesn't match anything on my car. Tops and trends did the seats and stated that was the only version of white they had. If I had saw the color beforehand I wouldn't have dared agreed to an off white color on a pure white car. The whole experience was not good and I cannot honestly recommend this dealership to anyone because of my experience, actually my continued experience because they still have not submitted my paperwork to DMV and I need updated paperwork showing my extended warranty. I'm not sure if this comment will make a difference with how they operate, but hopefully it will caution the next person when they are looking to purchase a vehicle.
All the staff was friendly and very willing to answer any questions. Even though I arrived several minutes early they got my vehicle right in and got started. They completed the work promptly. The waiting area is always clean and comfortable with a variety of amenities.