Well my salesman was great but when i cake to get the car my check engine light was on so i had to wait for it to get fixed drive all the back to wilson an hour away and drive another hour back the next day to pick it up
I brought my vehicle in for an oil change. I was told that it would only take one hour. I sat in the waiting room for 2 1/2 hours! My afternoon was totally gone! I will never bring my vehicle back to Hendrick Chevrolet for service. Just terrible customer service!!
Staff is always top notch...very polite and accommodating...wish the oil changes would t take so long...I like having the piece of mind that the people that made the car are servicing it but fast lube can do the same service in 12 minutes and it doesn���t cost me that much more