Customer Reviews

Tabitha was an excellent service advisor! I would like to request her each time, if possible. And as usual, I am very happy with the work that Hendrick Chevy does. Thank you, to all!

service was fine,longer than expected.

Last several appointments I���ve made morning appointments and it takes all day to get work done, even an oil change, but you call in the meantime suggesting additional work. This appointment was for 9:00 and you called after lunch to suggest more service work, but hadn���t completed the alignment which was what the appointment was for, was completed at 4:00. With a recent appointment for my truck you called suggesting more service work, but didn���t complete the state inspection I asked for. I realize you need to drive more revenue, but getting frustrated you can���t get done in a timely manner what I ask for and you are suggesting hundreds of dollars of additional service that would add even additional time. After having my vehicle most of the day for a routine service I���m not interested in adding more time in money for other work. We have been bringing our service work to you for over a decade and this is the first time I have submitted a negative survey.

It is always a good experience working with you folks.

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After the oil change, there's a small issue with my tires, but everything else was good

People are friendly and the overall experience very good

Wonderful customer service. The best experience ever buying a vehicle. Evan was the best.

Excellent experience and great service from Kerry-Ann. Thanks for all of your help!

annual inspection slower than I would have thought. maybe it was the recall they did at the same time.

Tabitha was exceptional! She was thorough, detailed, and kind to work with. She also followed through by communicating throughout the day. Thank you!

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Amazing customer service and great experience.

Always a great experience. #1dealership

I brought my car in as an emergency as I was having trouble getting it started and didn't want to put it off in fear of being stranded somewhere. Even though I didn't have an appointment, Service Manager Matt Flowers stepped up to look into it and had it diagnosed by a technician within 48 hours and it was actually fixed on the third day. This is OUTSTANDING customer service and I am grateful. I am a loyal (over 20 years) customer and will continue my relationship with Hendricks Chevrolet.

Communication was average. Sometimes there was a bit of an attitude from representatives. I guess they were busy but I felt treated like an inconvenience. I wouldn���t come if it wasn���t for the warranty.

I didn���t feel like I was at a service department. The waiting room was very comfortable and well equipped with things like a TV, child���s area, as well as a work area. I felt like I was at a cafe instead of a service department. The staff was very friendly. The service rep, Jacob, was extremely pleasant, courteous, and helpful.

The Lady who handled my service was very polite and she explained what was taking place and what it would cost. Very personable and professional

Asked for a loaner so I could leave only to find out that means UBER. Waiting room had to many people there, some not wearing mask correctly. Watche at least 3 employees walk by without mask. You have a sign on the door about NO SOLICITING, only to get a text from someone wanting to know if I was interested in looking at a new car. . Will not ever come back,

I arrived there at 745 am for an oil change I didn't leave until 930 am and I had an appointment