Customer Reviews

With my experience with the service department. Their was a lot of service techs walking around and it took at least 2 hours for a oil change. I wasn't the only getting impatient customer. That's way too long to sit and wait

Ashley was great to work with

I am currently driving the 3rd vehicle I have purchased from Hendrick. I have always gotten a great deal. The other reason I keep returning is their service department. They always do a great job, return the car when promised and have helped me out of a couple tough spots. I live an hour away but will always drive that distance for the quality I receive at Hendricks!

A week delay in getting an appointment. Other than that, it was a great experience. They lent me a new Colorado while my truck was being repaired. Kerry Ann was beyond great in handling my situation.

I was a little disappointed this trip. I'm not even sure the proper work was performed. I received no paper work which I normally get, I asked how many more oil changes were left on my program and I was told that they were busy. I was not offered a truck wash which I normally get. I buy a new truck every two years because I drive 30 to 40 thousand mile a year. Service is very important to me.

It was fast and easy

Quick and easy like always from start to finish.

I had to bring my car in for a minor repair that required that I drop my car off. I was not able to get a loaner car, but my advisor Austin took care of me by providing me with complimentary Lyft transportation to my destination. They also provided transportation back to the service department the next day to pick up my Trax. Austin was kind and professional.

I came in without an appointment and Tabitha was amazing at accommodating me - she was able to squeeze me in and I was in and out within an hour. I didn't realize how busy it would be and am so grateful!

14 days for a tire and rim. Poor communication by service advisor and lack of concern. The tire and wheel warranty did not cover the complete repair. It was not until the service manager got involved the my repair got correct plan of repair.

Great service. Tabatha was knowledgeable, very polite, and made me feel she was capable of providing an outstanding job. Let���s do this again after 3K road miles!!

Great experience, the staff was very respectful and not overbearing. They did a great job explaining to me the features of the car and my financing options available to me.

Had issue with clothes hanger in back of vehicle. Matt Flowers checked it out and ordered me a replacement . Couldn���t have been better.

No pressure on the sale for extra features

David Lopes was great. Listened to what I was looking for and made it happen.

Tabitha gave me the best experience that I���ve ever had at a dealership with service. She always kept me informed and never allowed me to wonder what the status was on my vehicle. Will decide come back and ask for her again to schedule my next service. V,R Alex Garcia

Tabitha was excellent, and made the whole process simple

They were busy so it took about 2 hours with an appointment but were very apologetic and kind

Excellent service again. The service scheduler Danielle And service advisor Matthew Goodwin made the process an easy chore. Thanks again Hendrick Chevrolet

Very kind and had us worried about moth